Reference

Terms That Govern Your p baji Account

These terms set out what you agree to when you open and use a p baji account. Access to our lobby and payment features — including bKash, Nagad, and Rocket — depends on your local law and whether you are in an eligible region.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredOne account per personTerms subject to change
p baji Terms That Govern Your p baji Account
HOW WE HANDLE ACCOUNTS

Account Security and Data Practices

Your account details and wallet history are stored securely. We apply standard encryption across login, deposit, and withdrawal flows so your bKash, Nagad, and Rocket transactions are not exposed in transit. You can request a review of the data we hold on your account by contacting support with your account ID.

Account Security

We use encrypted sessions for every login. If you suspect unauthorised access, change your password immediately and contact support to freeze the account.

Data Retention

Account and transaction records are retained as required by applicable law. You may request a summary of your stored data through our support email at any time.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between visits. No third-party ad tracking cookies are set without notice.

Requesting Changes

To correct account details or close your account, contact support with proof of identity. Wallet details linked to bKash or Nagad can be updated after verification.

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you need to raise a dispute about an account action — a blocked withdrawal, a wallet mismatch, or an access restriction — our support team handles these directly. Queries about account eligibility and regional access are answered the same way.

Team online

Live Chat

Open the chat widget from any page on p baji. Describe your terms-related query and an agent will respond during staffed hours.

Email Support

Write to our support address for formal account or payment disputes. Include your account ID and the transaction reference for faster handling.

Help Centre

The Help Centre on p baji covers common account, wallet, and access questions with step-by-step answers you can check before contacting us.

Common Questions About These Terms

These are the questions we hear most often about account rules, eligibility, and what these terms mean in practice.

Account access depends on your local law and whether you are in an eligible region. You must be of legal age in your jurisdiction and not be accessing from a restricted territory.

We post the updated terms on this page with a revision date. Continuing to use your account after that date means you accept the changes. You can close your account before the change takes effect if you disagree.

Yes. Every deposit and withdrawal — whether via bKash, Nagad, or Rocket — is governed by these terms. Wallet details must match your registered account name for transactions to clear.

No. These terms allow one account per person. Duplicate accounts may be closed and any balance held pending a review. Contact support if you think an error has created a duplicate.

Contact support via live chat or email with your account ID and the relevant transaction reference. We review disputes against the transaction log and respond with a written outcome.

Request account closure through support. Withdraw your remaining balance to your registered Rocket, bKash, or Nagad wallet first, then confirm the closure request in writing to support.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.